River City Bank offers a variety of different services designed to help your tax season be smooth and profitable.

• Straight forward pricing for bank products.
• Free bank product marketing material for your offices.
• Free table tents and posters clearly stating bank product requirements and pricing.
• Buisness cards with our 'Where's my refund' hotline you can hand out to your clients. Let us handle those calls.
• We can provide free mailers and pre-approval letter for your prior year clients. A great client retention tool!
• You get our 'Up Front' toll free phone number. No automated lines, no waiting in line. Your call is answered by a REAL person. 
• Our friendly customer service is well trained and can assist you with any needs you have.
• High RAL approval rate  
• We offer the best RAL review process in the industry. You can acutally speak with your client's reviewer!
• Full compliment of bank products including direct deposit and debit cards. 
• Free bank software. The software is easy to use and full of features. We include tutorial videos to train your staff on using the software as well as an extensive help guide. 
• Free technical support. Our technicians are always standing by to help you.
• Free check stock, debit cards, bank applications, and free standard shipping on re-orders.
• Your clients can keep their debit cards to open a bank account with us! This is great for clients who cannot get a bank account elsewhere.
  
• Our RAL incentives are not volume based, no matter how many or how few RALs you process you can qualify for the same incentive rate.
• Don't want to offer RALs to your clients but still want to have your fees taken from your client's refund? We have products designed just for that.
• We have annual user's conferences to cover changes in our program. We offer a seminar covering market trends and many other topics to help you make the most of your business.
• We offer both direct and indirect programs, dependent upon your tax software.
• Most importantly we welcome all feedback and try to incorporate the things you think are important into our programs. 
• All this and much more. This is just part of the dedication that you and your office can expect from River City Bank.